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Obagi Medical
Buyer Protection Program

Refund Policy

Refund Policy

No returns allowed for adverse reactions, unexpected reactions, or suboptimal results or any other reason except wrong order fullfilment. VI. In no event shall Odiscountstore.com, its contributors, employees, or its agents assume any liability for incidental or consequential damages relating to the purchase and use of any of the products contained on Odiscountstore.com. 

Buyer acknowledges the Odiscountstrore.com Return Policy as follows: Customers must notify Odiscountstore.com upon receipt of any incorrect shipments. Upon notification, Odiscountstore.com is responsible for providing the correct item or items to the customer. Disclaimer: Odiscountstore.com provides current Obagi users with the products they love at prices that are unmatched. Odiscountstore.com is not liable for customers who are unsatisfied with the results of a product, have adverse reactions to a product, have received a product that is damaged due to shipping, or who wish to return a product for any reason other than incorrect order fulfillment. Accordingly, Odiscountstore.com advises customers to consult a physician or aesthetic professional prior to placing any orders online. WE WILL NOT ACCEPT OPEN PRODUCTS OR WITH BROKEN SEAL. UNOPENED PRODUCTS WITH INTACT SEALS MAY BE RETURNED. ODISCOUNTSTORE WILL REFUND THE PURCHASE PRICE MINUS ANY SHIPPING EXPENSE. Customer will be responsible for all return shipping costs unless otherwise specified. We encourage the use of signature confirmation as we assume no responsability for items lost in transit. No claims accepted after 30 days of purchase date.

O discount store will not assume any responsability for lost packages, unclaimed packages once the package(s) is/are delivered to the USPS. Customers may request confirmation of delivery at our local post office at which time O Discount Store will present proof of delivery to the USPS. If the package(s) is/are lost in transit by the USPS and insurance has been purchased, there will be a 30 day wait period for refunds (USA,PR,USVI ORDERS ONLY). Refunds will not exceed $250.00 as this is the maximum allowed by the USPS. If you would like to insure your package, please call 855-696-2244 to arrange this service at an additional charge.

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